Contact us

Questions about Compounded, onboarding your pharmacy, or your account? Send us an email.

We usually reply within one business day.

Helpful details to include

  • Your name and the pharmacy or clinic you work with.
  • Your portal address, for example yourpharmacy.compounded.app, if you already have one.
  • A short description of your question or the issue you’re seeing.
Please don’t email patient health information. Email isn’t a secure channel for medical records. If your question involves a specific prescription, include only the order number from your portal.

Already a customer?

For questions about a specific prescription, shipment or product, contact the pharmacy that runs your portal directly. They manage orders and fulfillment.